support/
408 pages · Updated July 18, 2026
Pages
- How to select multi select Dropdown using Leapwork?
- How to keep Agent resolution consistent
- I am getting error "The element doesn’t support the pattern(s) required by the block"
- How to resolve error Could not load assembly in C#
- Changes required in the strategy generated with respect to occurrence in Salesforce
- How to handle Captcha and other alternatives
- How can I use DesktopUI technology to automate Chrome?
- Why am I getting "Restart with administrator privileges" warning in Web application cases
- How to handle Captcha and other alternatives
- Automate MS Teams profile click event
- Using the Click Image block, “Capture new image” doesn’t do anything
- How to automate Electron Apps running in development mode with Leapwork?
- Error
- How to reuse building blocks
- Best Practices - Managing and Maintaining Leapwork Remote Agent
- Configuring an SAP instance for automation use with Leapwork
- How to capture popup window for Web Applications?
- URLs required for connection from Leapwork
- How to handle dropdown in Microsoft D365
- How to Set up Leapwork in a Stand-alone Configuration?
- How to handle Popup windows in IE Browser
- Known Issues and Workarounds
- ChromeDriver is not compatible with the installed Chrome Browser. Please update ChromeDriver to the appropriate version
- How to work with CSV files using Database block?
- How does different properties of the "Change Text" block work
- How to upgrade from Trial to Platform Edition?
- Knowledge: How to achieve a forward/backward Browser and Driver compatibility
- How to verify the state of Radio button in Desktop application?
- How to Whitelist Websites in Microsoft Internet Explorer for SSO
- I am getting error that "Import of assets from version 2.5 or older are not supported"
- Disabling kiosk mode in edge browser
- I am getting error while exporting project or test case (Valid for LEAPWORK version 2.5 or earlier)
- How to perform Keyboard shortcuts in the Leapwork flows
- How to Upgrade Leapwork from Trial to Enterprise Version?
- Click and Drag mouse doesn’t work sometimes
- I am getting error “Unknown host” while running a test case
- How to automate Native, Hybrid and Mobile Web Applications in Leapwork?
- Guidelines for Using the AI Blocks
- How to automate Electron based Applications with Leapwork?
- How to get detailed information about Leapwork building blocks
- How to Install and Setup Leapwork Environment
- Errors while capturing Java application controls
- I am unable to capture control in my Java application built in Java version 6 and 7
- Preview environment is empty in Remote Desktop Connection to Windows 7 (SP1) and Windows Server 2008 R2 OS
- Viewing detailed report information from widgets in the Dashboard
- Prerequisite for using Windows Credential Provider for Windows 7, Server 2008 and Server 2008 R2 (Build 2020.1 onwards)
- How to use variables in Leapwork?
- Emergency Admin configuration setting
- How to configure Selenium Grid on MAC to run Safari, Chrome and Firefox Automation
- How to integrate Leapwork Reporting with Power BI
- Clicking "Signout" button in Dynamics application doesn't work in IE
- Leapwork and Jira Zephyr Scale Integration
- Leapwork and ALM Octane Integration
- How to setup Selenium Grid
- Accessing an Oracle database with Leapwork using ODBC
- How to Integrate Leapwork with Tableau (Enterprise Edition)
- I am unable to Inspect/Capture Rogue Wave Stingray Objective Grid (C++) Controls in Leapwork
- How to login/logout on Remote Agent machine if the screen is locked?
- I am getting error "Cannot run because no agents are defined"
- I am not able to set my dropdown using "Set Web Dropdown" block.
- How to work with multiple displays
- I am unable to Capture anything on IE
- How to perform an Insert operation in Leapwork using a Database Block?
- How to prevent the Agent machine from logging out/going into sleep mode?
- Best Practices - Working with Schedules
- How to set up password requirements
- How to perform an Update operation in Leapwork using a Database Block?
- How to add API Access Keys to a Leapwork Controller
- Can't capture Desktop UI element in a pop up
- Resolve error "the selected pattern type is not supported" while using Select UI Element block on a dropdown
- I am getting error "Mirage driver was not found"
- How to perform Select Query operation in Leapwork using a Database Block?
- Unable to run test using Desktop UI/Virtual Desktop case on Windows Server, Windows 10 N and Windows 7 Machine.
- Automate SAP Fiori applications
- Accessing Excel via ODBC driver in Leapwork
- Not able to add AD User – Leapwork Enterprise Edition
- How to share run items from the Reporting tab?
- How to connect SauceLab with Leapwork?
- How can we reset the Leapwork Agent password?
- Automate a WPF application
- I am not getting all display resolution options while connecting to the remote agent
- Keyboard Shortcuts in Leapwork
- I am getting incorrect password message (wrong keys typed) while connecting to agent machine
- How can I get my SMTP server, Port, username & password?
- How to speed up Leapwork performance and reduce memory usage?
- How to access MongoDB using database building block in Leapwork?
- Browser Fingerprinting and Concealing via Leapwork
- How to perform CRUD operations using Database block in Leapwork
- How to integrate Leapwork with Atlassian Bamboo
- How to run test on multiple test environments through scheduling?
- Prerequisites for automating MS Teams application using Leapwork
- I am getting login screen while trying to test connection to my local agent on Virtual Machine
- How to resolve Error: Loading of unpacked extensions is disabled by the administrator
- Automation Studio unable to load anything, an hourglass cursor keeps on blinking.
- How can I run test cases on a remote computer?
- Leapwork Studio is not able to connect to Agent
- How to handle drop-downs in SAP
- What is the impact on test case when Agent screen is locked?
- Leapwork Integration with Micro Focus ALM/Quality Centre
- How to integrate Leapwork with Jenkins
- How to perform Horizontal and Vertical scroll in Leapwork?
- I am getting error "ChromeDriver for Electron is not found" or "Electron application requires Chrome driver XX to enable automation"
- I am unable to see the video recording of yesterday’s test flow which I could see previously
- I get infinite mirrors when point preview environment to Local Agent
- Why am I getting "Restart with administrator privileges" warning in Desktop UI cases
- Unable to login to my Leapwork account (password reset/ forget password).
- How to maximize the Leapwork canvas area so as to work even on a small screen?
- Studio loads indefinitely and/or unable to load all project cases
- I am getting error "Web element was found but not clickable"
- Mouse movement while Desktop automation
- How to use Run Web JavaScript block to Click and Get Web Element text.
- How to automatically log incidents in ServiceNow using Leapwork?
- How to use Pre-Release
- How to select a multi-select list box using Leapwork?
- How to Enable SAP GUI Scripting
- PDF Adapter automation
- How to verify the state of a checkbox
- How to integrate Leapwork with TeamCity
- How to Generate a Phone Number in Leapwork?
- How to use the C# Code Building Block
- I am not able to capture few elements in SAP GUI
- How to use Chromium Edge Browser in Leapwork
- Generating a Name in Leapwork
- Capturing Read-only Element in UI Application with Type Text Block
- How to Create a D.O.B. (Date Of Birth) value using Leapwork?
- Can we use Leapwork in a commercial proof-of-concept?
- How to perform a “Ctrl + Left Click” action in Leapwork
- Unable to identify fields in table using Validate SAP Block.
- Sending test result notifications to Microsoft Teams via Scheduler
- Can Leapwork work in secure and restricted Intranet, and is my data safe?
- Leapwork installation changed my Windows theme and disabled Aero
- Insert, Read or Update data in Excel Files
- How to enable flow branching using Switch block?
- How to SET or Get Attributes in SAP elements using SAP blocks in Leapwork
- Understanding access rights while automating SAP
- How to Perform SAP Data Validation using SAP Building blocks
- How to make REST API calls using Leapwork?
- Is there any building block for IF Statements?
- I am having trouble while using Toggle and Invoke on SAP controls in WinToolbar
- Can I re-format the DateTime using building blocks?
- What is the difference between System DSN, User DSN, and File DSN when working with Open Database Connectivity (OBDC)?
- Automate Postman using Leapwork
- Is there a way to send the report about failed cases to my email?
- Where to host an Excel file while running flows in the Agent machine?
- How to update data in already selected Excel file
- Can I run my custom code for special validations or conditions?
- How to handle Salesforce email or phone validation during log in?
- Work with Jenkins
- What is the significance of Shadow DOM checkbox in strategy editor?
- Type Text building block known exception
- How to disable 'Save Password' pop-up with an Existing profile
- Encountering Screenshot Restrictions in Mobile Application Pages
- How to set up the Android Native Environment?
- Configuring a Remote Agent, Browser Stack, Sauce Labs, Selenium Grid and other Environment in Leapwork
- Error: "Could not access network location" while upgrading Leapwork version
- How to create and use Firefox Profile in Leapwork?
- Best Practices - Desktop Automation
- How to gather/read data from a random row within an Excel sheet using Leapwork?
- How to perform a Join operation in Leapwork using a Database Block?
- How to create Jira bug for failed flow of Leapwork using PowerShell script
- How to carry out a One to N (1 to N) Comparison within Leapwork?
- How to carry out an N to One (N to 1) comparison within Leapwork?
- Troubleshooting Browser Issues Due to Recent Window Updates
- How to create and use Chromium Edge Profile in Leapwork
- Troubleshooting Sending Emails From Gmail Account using Send Email block..
- Error code 2753 is shown while upgrading Leapwork version
- Best Practices - Center of Excellence
- Could not open Chrome, please check that it is properly installed on your computer
- How to perform Join operations in Leapwork
- How to create and use Chrome Profile in Leapwork?
- How to retrieve a forgotten admin user password
- How to hide the “Leapwork extension started debugging this browser” message from the Chrome and Edge?
- Using Loop in Leapwork
- How to automate Android native app using Leapwork on real Android Device?
- How to read and write text from notepad using command-line block in Leapwork?
- How to use Leapwork's native plugin for automation on Internet Explorer?
- How to Use Selenium Manager (Beta) in Leapwork
- How can we check connectivity among Leapwork Studio, Controller and Agent?
- Access SQL-Database via ODBC driver in Leapwork
- How to add more Agents in Leapwork
- How to copy and move files using the command line building block?
- How to run PowerShell script from actions in a schedule?
- How to connect Leapwork with the Gridlastic cloud agent in Selenium 4
- How to install the Leapwork Extensions for Chrome and Edge?
- How to run a test suite in Leapwork
- Issues with Firefox and its gecko driver
- How to activate Leapwork license without internet access?
- How to fix the error, "Web Element not found in 10 seconds"
- Best Practices - Test Automation Application Environments
- Version 2023 upgrade guide
- How to downgrade Chromium Edge to Microsoft Edge on Windows 10?
- How to work with extensions
- Launch Leapwork Studio Directly from PDF Reports – Registry Setup Steps
- How to get Leapwork license keys and add keys to product
- Unable to start Edge browser session on the version 18 and above
- Upgrade Leapwork from Trial to Platform
- How to integrate Android Device with Leapwork?
- I am getting "Black Screen" or "Agent Failed State": Could not connect to Remote agent error
- How to use Leapwork's Database recovery tool
- Agent Management for Multi-Team Automation Environments
- How to deactivate a Leapwork license
- I am getting error "Your Remote Desktop Services session has ended"
- How to fix the Chrome 136 error: “No Browser Window is Open” in Leapwork
- Could not open Edge. Please check that it is properly installed on your computer.
- I am getting an "Activation failed because there are no free seats available" (Valid for version 2.5 or earlier) error.
- How to get checkbox state in Desktop application?
- Email address field limit for schedule action
- I am getting error "Flow is stopped because it has run for 600 seconds, which is the flow timeout" ?
- How to debug a test case in Leapwork
- I am getting error "Can not execute query" while using Database block
- No Browser window is open while using Leapwork extension in Edge.
- Scrolling doesn’t work sometimes
- How to remove unused elements from a Leapwork flow or folder?
- How to rename a sub-flow block
- Do I need more than one seat per user?
- I haven’t received any activation email.
- What payment methods do you accept?
- I am getting error when connecting to local agent using "localhost" name
- How to automate Android native app using Leapwork on Android simulator?
- I am getting error “Wrong Protocol Version” while using Leapwork studio
- Switching between tabs while using Leapwork with browser Extensions
- Working on GitHub Desktop Automation with Electron Block
- Introduction to Virtual Automation: Enhance Your Expertise with 5 Key Exercises
- How to best integrate with CI-CD pipelines for test execution
- How to check Release Notes
- Leapwork Diagnosis Report - Frequently Asked Questions
- How to run Leapwork schedule via YAML build pipeline in Azure Devops
- Azure DevOps Bug Creation from Leapwork Actions
- How to set up Mobile Device Configuration
- How to configure and use ABBYY Engine in Leapwork?
- How to set up a Mobile Device Connection
- Connect to Azure SQL from Leapwork
- How to set up a Mobile Device Connection - HeadSpin
- How to setup an Appium Server?
- Difference between Copy and Duplicate ?
- What are the different types of Windows Authentication in Leapwork Remote Agent?
- I am getting abrupt mouse movements (mouse jumps) across the screen (Offset and Position options)
- How to handle Oauth 2 Authentication mechanism(API) in Leapwork?
- How to handle Basic Authentication for different browsers ?
- How to handle multi-factor authentication in Leapwork?
- Fusion Recorder FAQ's
- Working with Salesforce table using Leapwork
- Best Practices - Image and Text Recognition
- Best Practices - Test Data Management & Planning
- Leapwork and Jira Xray Integration
- Java Access Bridge
- Chrome browser is opening "Settings" as the default tab and asking to reset chrome settings
- What is the difference between the Leapwork Web password and Platform Admin password?
- How to conduct parallel and/or pairwise testing using Leapwork
- How can we choose the order of the cases in the Scheduling?
- How to reduce size of revision history database (Trial & Platform)
- How to use Teams feature in Leapwork Enterprise edition
- How to generate a random email within Leapwork?
- Sending test result notifications to Slack via Scheduler
- How to enable/disable proxy settings in Leapwork?
- How to integrate Leapwork Reporting with Tableau
- Best Practices - Organizing Daily Work in Leapwork
- Best Practices - Web Automation
- How to re-run failed test cases
- Controller service does not start automatically although it is set to do so
- Unable to Launch Microsoft Edge using Selenium Manager in Leapwork
- Best Practices - Reusability, Maintainability and Scalability
- I am not able to Schedule test on my local Agent after I switched to windows authentication mechanism
- Capturing Dropdowns in a UI Application When Select UI Element Block Isn’t Working
- What is the difference between token and a wildcard?
- I am unable to Inspect/Capture SAP GUI advanced tree list
- How to use a Database block
- Best Practices - Working with Run Lists
- What if Leapwork is not able to click on a web element?
- Best Practices - Test Automation with Leapwork
- GitHub Actions Integration
- .NET Compiler Upgrade for C# Code Blocks starting release Leapwork 2025.3.0
- Leapwork Database Health & Maintenance Recommendations
- How to switch among multiple controllers
- How to perform CRUD operations using REST API?
- Settings
- Steps to Enable Salesforce Fusion Recorder in Leapwork
- Which applications can I automate with Leapwork?
- Agent
- How to set custom language in Chrome irrespective of default language set in Agent machine ?
- Browsers
- How to install 3rd party applications silently using Leapwork
- How to perform CRUD operations using SOAP API?
- How to access Leapwork Log files
- Agents
- How to change log file location in Leapwork
- Start Web Browser Block Fails When Using Extensions Without Selenium Enabled
- Enhancing Scrolling Efficiency in Desktop UI Applications with Leapwork
- How to connect to a controller
- Studio
- How to read and understand Audit Logs
- Database
- Best Practices - Refactoring Leapwork Flows
- How to enable automation in PDF files
- Use of 'Binary location' Attribute in 'Start Web Browser' Building Block
- Electron
- Which language alphabets can Leapwork OCR recognize?
- Best Practices - Using Waits in Leapwork
- Installations
- How to run PowerShell from command-line block?
- SAP App
- Building Blocks
- Schedule
- How to find a schedule Id used for third party integration?
- SAP
- OCR
- Data Driven
- Why does Leapwork keeps asking me to put comment every time I save my flow, is there a way to get rid of it?
- How to make SOAP API calls using Leapwork
- .net Compiler Upgrade For C# Code Blocks
- Reporting & Notification
- Powershell
- Plugins
- How to achieve Basic authentication using HTTP request building block?
- Practice Assignments
- MFA
- How to use Token based API authentication in HTTP block
- Key Differences Between Web and Mobile Strategy Editors in Leapwork
- Building A Test Automation Framework - Futureproof And Easily Maintainable
- Migrate Microsoft RSAT Test Suites to Leapwork Using the Migration Wizard
- Web Browser and Driver Compatibility Matrix
- Leapwork Trial - Frequently Asked Questions
- Encrypting Communications: Configuring HTTPS in Leapwork
- Configure Daily Temp File Cleanup Using PowerShell Script and Windows Task Scheduler
- Leapwork Trial to Enterprise Migration
- How to install Leapwork using the command line interface
- Leapwork Cloud Trial Onboarding Guide
- Upgrading Leapwork
- Best Practices - Leapwork database backup for Trial & Platform version
- Leapwork Export/Import Flows using PowerShell Script through API
- Import test cases in Leapwork to automate and publish results on ADO
- How to download Leapwork
- Leapwork Enterprise - SQL Database (Backup & Restore or Using Script Method)
- Troubleshooting Browser Compatibility Issues in Leapwork with Chrome and Edge
- Enabling Data Sharing Across Platforms in Azure SQL Database
- How to Setup Email with OAuth
- Leapwork Trial to Platform Migration
- Data Oriented
- How to use Leapwork’s API to export and import flows and maintain a backup?
- Error
- How to Setup Email with SMTP
- I am getting error “Could not connect on port 6777” while adding or testing an Environment
- Do you offer enterprise solutions?
- I am getting error "Could not retrieve cached data"
- How to change Agent Port
- Could not connect to the controller- Please check that the Leapwork Automation Controller is running on <IP Address>: 9000
- Browser
- I am getting error "Service 'LEAPWORK_CONTROLLER' failed to start. Verify that you have sufficient privileges to start system services."
- I am getting error "Could not capture the application" in DesktopUI
- How to migrate a Leapwork Trial or Platform Controller from one machine to another, 2018.1 onwards
- Improving Leapwork Studio Performance with the [UseBulkCopyForMssql] Flag in Leapwork Controller Configuration
- How to do cross browser compatibility testing with Leapwork?
- Migrate Microsoft RSAT test suites to Leapwork: FAQ
- Building a Test Automation Framework - Futureproof and easily Maintainable
- Guide to upgrading your Leapwork environment
- Flows
- How to fix "Setup ended prematurely because of an error and the system has not been modified" error during installation.
- Leapwork Platform/SME/Commercial - Database Backup steps
- Chrome test suddenly stopped working after we upgraded Leapwork
- Licensing
- Steps to Restore SQL Database via SQL Server Manager
- Mobile
- I am getting error "Port 9000 is already in use error during installation"
- Enable Configuration Tab in Leapwork Migration Tool
- This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows installer package.
- Backup
- Cloud
- Leapwork Azure DevOps PowerShell based Integration
- Introduction to Web Automation: Level Up Your Skills with Hands-On Exercises
- Leapwork on Azure Marketplace
- How to check version history
- Leapwork Azure DevOps Plugin based Integration
- Introduction to Data Handling and Data Driven: Level up Your Skills with These Key Exercises
- Introduction to Leapwork Monitoring and Control: Enhance Your Automation Skills with 3 Key Exercises
- Introduction to Desktop Automation: Enhance Your Skills with Leapwork’s Practical Exercises
- Difference between Only flow, Full copy, Full restore while restoring a previous version of a Test flow.
- How to obtain Udid in Appium
- Configuring Azure App Registration for SharePoint Integration in Leapwork
- Multi-Factor Authentication
- System Configuration Suggestions for Leapwork - Platform Edition
- Installation Guide: Download and install - Platform Version of Leapwork
- System Configuration Suggestions for Leapwork
- System Configuration Suggestions for Leapwork - Enterprise Edition
- Leapwork Cloud Setup and Onboarding Guide
- Setting
- Leapwork Migration to .NET 8: FAQ
- Change in Microsoft EdgeDriver Download URL and Temporary Configuration Override (Studio & Remote Agents)
- Browser Driver Auto-Download Issue After Upgrading to Leapwork 2025.3.0
- Configuration
- FAQ
- Integration
- Sample Flows
- Best Practices
- Reset Your Password | Leapwork Community Portal
- Installation Guide: Download and install - Trial Version of Leapwork
- Leapwork Platform to Enterprise Migration
- Leapwork Silent Install - Commands breakup
- I am getting error "Could not connect to the controller" after installation of Leapwork and I am unable to start the controller service
- How to send an email with an attachment using PowerShell?
- How to change the port number of the Leapwork Controller after installation
- How to achieve a forward/backward Browser and Driver compatibility
- Permission & Roles needed to install Leapwork
- Firewall and port settings before you install Leapwork
- Leapwork Enterprise - SQL Database Backup steps
- How to Export and Import automation flows?
- Installation
- Home
- Installation Guide: Download and Install - Enterprise Version of Leapwork