## How to handle Salesforce email or phone validation during log in?

**Introduction**  
Users logging in to Salesforce from an unrecognized browser or device will be prompted to verify their email or phone validation as a security measure.

**Resolution**  
In order to turn off Email & Phone validations in Salesforce account you need Set Trusted IP Ranges.

Trusted IP Ranges define a list of IP addresses from which users can log in without receiving a login challenge for verification of their identity, such as a code sent to their mobile phone.

You can "Set Trusted IP Ranges" in your Salesforce login using following steps:

1. From Setup, enter `Network Access` in the Quick Find box, then select **Network Access**.  
2. Click **New**.  
3. Enter a valid IP address in the Start IP Address field and a higher IP address in the End IP Address field.

The start and end addresses define the range of allowable IP addresses from which users can log in, including the start and end values (usually 0.0.0.0-255.255.255.255). If you want to allow logins from a single IP address, enter the same address in both fields.

4. Optionally, enter a description for the range. For example, if you maintain multiple ranges, enter details about the part of your network that corresponds to this range.  
5. Click **Save**.

For any clarification, please contact our [Priority Support](mailto:prioritysupport@leapwork.com).