I am getting error "Could not capture the application" in DesktopUI

I am getting error "Could not capture the application" in DesktopUI

Description:

" Could not capture the application" dialog is shown when user attempts to capture any of the following shortcuts using Start Application block:

  1. An application from the taskbar that is not pinned to it on all Windows versions except for Windows 10.
  2. Universal Windows Platform(UWP) applications pinned to the taskbar on Windows 8, such as Microsoft Store and Mail.
  3. System shortcuts on desktop such as My Computer, Documents and Recycle Bin, File Explore (for non-English Windows 8 version), etc.
  4. In some cases it might happen when user tries to capture a non executable Icon.

Resolution:

In the above mentioned cases LEAPWORK can't identify the type of application and/or the path to application. Therefore, you can't capture the shortcut to use it in a Start Application block.

Please start the application manually and capture the application window instead of the shortcut.

For any clarification, please contact our Priority Support.