Agents

How to login/logout on Remote Agent machine if the screen is locked?

Introduction There are two ways to login and logout Agent machines while using Leapwork for automation. Windows Credential Provider Image and Text building blocks Blocks Windows Credential Provider Leapwork can be set up to log in on the user’s behalf. Users can also start testing single-sign-on between Windows and any other applications.

I get infinite mirrors when point preview environment to Local Agent

It's not possible to capture images using the Leapwork Local Agent. This is due to the fact that Leapwork focuses itself (becomes an active window) while capturing the images in Local Agent, thereby making it impossible to capture the actual application, as seen in the screenshot below. How to capture: While designing and previewing test...

Preview environment is empty in Remote Desktop Connection to Windows 7 (SP1) and Windows Server 2008 R2 OS

Description Due to limitations in the desktop duplication technology on Windows 7 (SP1) and Windows Server 2008 R2 operating systems, some features of Leapwork Studio cannot be used properly through a Remote Desktop Connection. Due to the same reason “Preview environment” is blank on Remote Desktop Connection to Windows 7 (SP1) and...

What are the different types of Windows Authentication in Leapwork Remote Agent?

Leapwork offers 3 options to connect to a windows machine/VM which hosts the Leapwork Agent service. It is the mechanism that allows you to log-in to the windows machine in a secured and hassle-free way. As part of this, Leapwork provides users with 3 different ways to cater to windows authentication under the Remote Agent category.

I am getting error when connecting to local agent using "localhost" name

Introduction This issue may occur due to two reasons "Leapwork Agent service is down" or "localhost name resolution is not working" on your computer. Resolution Follow below steps to fix this issue. Leapwork Agent service is down : Check whether your Leapwork Agent service is running on the machine. You can do this by opening Windows...

I am not able to Schedule test on my local Agent after I switched to windows authentication mechanism

Introduction With release version 2020.1 onwards, when you install all 3 components Studio, Controller, and Agent on the same machine, you will not be able to schedule tests on their local machine due to Windows user session limitations. Windows operating systems allow one Active user session at a time, while using Leapwork Studio on your...

What is the impact on test case when Agent screen is locked?

Running a test case on agent machine when Agent screen is locked leads to different outputs as per application type used, below table explains various outputs, which user will get in case of Web Desktop and Virtual application automation. Application type Test run Video recording Web application Test will run with a locked screen shown in...

I am getting incorrect password message (wrong keys typed) while connecting to agent machine

Description: If the user is able to login into the agent machine via RDP (Remote Desktop Protocol), however, gets an "incorrect password" error when connecting via Leapwork, then the possible reason is: There's a keyboard layout difference between the typed language and the agent machine's native language. While sending characters from...

I am not getting all display resolution options while connecting to the remote agent

Description: When connecting to a Leapwork remote Agent, users might not get all resolutions options even if they receive all resolutions in a remote desktop connection. This issue is typically seen on virtual machines running under virtualization technologies such as VMware, Citrix, Hyper-V, etc. Windows remote desktop technology and...

I am getting login screen while trying to test connection to my local agent on Virtual Machine

Description When you've installed Leapwork on a Virtual Machine and you're trying to do a test connection on an environment, you may receive an error message "Your remote desktop services session has ended" in the following situations: The Leapwork Studio, Controller and Agent are installed on the same machine and you're using a remote...