How to download Leapwork

Downloading Leapwork

Leapwork releases its version upgrades that include new features, improvements, and bug fixes. Users can upgrade to a new version of Leapwork by downloading our latest MSI installer and installing it.

Note: Please make sure to take a proper backup before upgrading, the backup process is described (For Platform/Trial users, here and for Enterprise users, here).

For upgrading Leapwork, there are 3 types of scenarios based on your existing Leapwork version and the version you plan to download.

The new version starts from v2024.2.32, and the older version ends at v2024.1.486.

Based on this, here are the three upgrade scenarios:

1. Versions Within v2024.1.x and Earlier
   • Both current and target versions are from the v2024.1.x range or earlier.
2. From v2024.1.x to v2024.2.32 or Beyond
   • Current version is from v2024.1.x or earlier, and the target is v2024.2.32 or later.
3. Versions Within v2024.2.x and Later
   • Both current and target versions are from v2024.2.x or later.

1- Versions Within v2024.1.x and Earlier

Users can install Leapwork by downloading an MSI file from Leapwork's website.

Below are the steps to download and install Leapwork.

1. Login to your Leapwork account

2. On the Manage Subscriptions page, click on the Downloads link

3. On the Downloads page, click on the latest x64-bit of MSI

4. Install Leapwork by double-clicking the downloaded MSI file.

5. Click on OK and complete the installation process as described here.

2- From v2024.1.x to v2024.2.32 or Beyond

Users can install Leapwork by downloading an MSI file from the Customer Portal.

Below are the steps to download and install Leapwork.

1. Before onboarding to the new release, the customer must first be deboarded from the current version. It is strongly recommended to back up all flows created in the older version to avoid any potential data loss. To support this transition, a 7-day license will be provided under the current release to allow for backup and migration. Once the backup is confirmed, we will proceed with issuing the full-term license through the new licensing portal and send an invitation for portal access to retrieve the License Key. Note: For this step, please reach out to your CSM — they will assist you with the process.

2. Customer Success Manager (CSM) will help by sending you an invitation. Using that invitation, you can create your customer portal credentials. Once set up, you can log in anytime using those credentials to download the Leapwork version you need.

3. Log in to the customer portal using this link Customer Portal.

4. Once you log in, go to the Download section to view all the available Leapwork versions that you can download.

5. If you want to copy the download link, you can simply copy and paste it into the browser or on any machine where you want to download the file. Or, if you want to download it on the same machine, you can click on the Download button to directly download the .msi file.

6. Install Leapwork by double-clicking the downloaded MSI file.

7. Click on OK and complete the installation process as described here.

3- Versions Within v2024.2.x and Later

Users can install Leapwork by downloading an MSI file from Customer Portal.

Below are the steps to download and install Leapwork.

Pre-requisites: You should have login credentials for the Leapwork Customer Portal.

1. Log in to the customer portal using this link Customer Portal.

2. Once you log in, go to the Download section to view all the available Leapwork versions that you can download.

3. If you want to copy the download link, you can simply copy and paste it into the browser or on any machine where you want to download the file. Or, if you want to download it on the same machine, you can click on the Download button to directly download the .msi file.

4. Install Leapwork by double-clicking the downloaded MSI file.

5. Click on OK and complete the installation process as described here.

For any clarification, please contact our Priority Support.