Clicking "Signout" button in Dynamics application doesn't work in IE

Introduction

There's currently a known issue with Internet Explorer's WebDriver due to which some of the web elements when captured returns (0,0) position which points to the top-left corner. This can be seen while using the strategy editor to validate the captured control. While automating the Dynamics application, few of the controls such as signout button can't be clicked directly with the Click Web Element block in IE browser.

Solution

Currently, this is awaiting a fix from Selenium for IEWebdriver. We have got a workaround available in Leapwork.

As Leapwork works with the strategy that "User can create a test by capturing elements in any browser and the same test should run on any other browser also", you can create a Custom-building block for capturing the element which is not working in IE via some other browser (example: Chrome) and apply a switch condition for Internet Explorer to use a javascript based clicking mechanism. Refer to the building block below.

For any clarification, contact our Priority Support.